Frequently asked questions

Q: Can you explain more about your despatch times?

A: If you design your own t shirt and the t-shirt is in stock, providing you order before 12:00, we'll despatch it the same day. If it's after 12:00, we'll despatch it the following working day. If your garment is not in stock, it will be despatched the day after tomorrow.

Q: What are your delivery options?

A: After you've designed your own t shirt, we know you want it asap at the best possible price, so we give you some options. 

Design your own t shirt and have it delivered via UK Mail and DHL FREE DELIVERY (not tracked) The delivery time is within 8 working days from the date of your order and a signature is not required (ideal if you're out at work all day). Please note that if this method is selected, we cannot be held responsible for non-delivery of your custom t-shirt in the unlikely event your order goes missing.

UK Express Delivery Next Day (Tracked) Your order will be delivered within 4 working days from the date of your order and is based on order weight. Therefore, you only pay the minimum amount required to ship your order.

0-1kg £5.94

1-2kg £6.06

2-5kg £6.18

5-30kg £7.14

Need your order in a rush? If you need your order in a hurry, we can deliver within 2 working days at an additional cost of £5.00 per item (maximum order is 10 items). You can select this rush order option at the checkout if required. 

Q: What happens when I've designed my own t shirt and it doesn't fit?

A: If we have sent you the wrong size custom t-shirt, we'll replace it - no problem at all. If we have sent you the size of garment you ordered, unfortunately we cannot accept it as a return, as we've printed your t-shirt just for you. There is size information on each garment, however if you are unsure please give us a call first before placing your custom t-shirt order.

Q: My custom t-shirt has arrived, but the print looks too small?

A: When you design your own t shirt online, all artwork is sized by you to your exact requirements. There is a size box to show the exact size of your custom t-shirt design.

Design your own t-shirt and resize your custom t shirt design.

The printed t-shirt file is downloaded 'as-is' to our t-shirt printing machines, so please ensure you resize the design to the size you require.